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Thank you for looking into this issue for us. I have verified that we are using the full URL that you provided in your response to our ticket but we are still experiencing intermittent network issues when trying to run Ad hoc queries. The first error we get when trying to do an ad hoc query is a message saying that our "Logout failed with the data stream ended before the XML parser could parse everything. This can happen if the network connection terminates before all the data has been received." Then once we close out of that error message a second one pops up saying that we are not logged in. Is there anything else you can think of that would be causing this error to occur intermittently other than our RETS login credentials?

Thank you, Mandy