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Timeout on rets connection

asked 2016-02-17 17:13:16 -0500

updated 2016-02-17 17:13:56 -0500

Since last friday we have been having issues connecting to rets. We get a timeout issue.

The url we are trying to connect to is http://wiregrass.rets.fnismls.com/ret...

and the username is AMOORE

We are trying to access the rets server from IP address 54.225.186.126

Is our IP being blocked?

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Any new updates on this?

christopherli gravatar imagechristopherli ( 2016-02-19 13:26:16 -0500 )edit

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answered 2016-02-19 17:12:38 -0500

updated 2016-02-22 08:55:36 -0500

I validated your account is enabled, and appears to be configured properly. I've asked our Network Operations Team to review your IP address, to check for a block, and will let you know.

UPDATE: 22 February 2016: Your IP address was unblocked on Sunday morning. You should be able to access RETS as expected. If you run into any further issues, please let us know.

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Received an update from our Network Operations Team, and the IP Address, 54.225.186.126, was blocked.

I have started the process to have the block removed, and it will be completed on Monday morning. My apologies for the inconvenience.

vendorsupport gravatar imagevendorsupport ( 2016-02-19 17:36:27 -0500 )edit

Thank you!

christopherli gravatar imagechristopherli ( 2016-02-22 15:14:07 -0500 )edit
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Asked: 2016-02-17 17:13:16 -0500

Seen: 329 times

Last updated: Feb 22 '16