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"Unauthorized Query. You are not authorized access to the field [L_UpdateDate].

asked 2016-03-15 07:53:37 -0500

updated 2016-03-17 09:34:23 -0500

I am getting this error when trying to sync my Rets information. "Unauthorized Query. You are not authorized access to the field [L_UpdateDate]."

They said this due to the Rets Provider Side that the connection is not completely set up or there is an error. How do I fix this?

Thank you.

RETS URL: http://raor.rets.paragonrels.com/rets...

Account name: Reed Realty

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Please update your question to include your RETS login Url and account name.

bwolven gravatar imagebwolven ( 2016-03-15 14:04:01 -0500 )edit

This is the Rets link they gave me: http://raor.rets.paragonrels.com/rets... or it's this one https://raor.paragonrels.com/ParagonL.... Account name Reed Realty. Agent Shannon Arnold

ReedRealtyMN gravatar imageReedRealtyMN ( 2016-03-16 08:09:25 -0500 )edit

It is an issue with the Reed Realty profile and I have notified the SSM.

bwolven gravatar imagebwolven ( 2016-03-17 08:41:44 -0500 )edit

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answered 2016-03-17 09:30:37 -0500

Your profile has been updated to include that field. Let us know if you have further issues.

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answered 2016-09-26 22:38:52 -0500

This has happened two days in a row to our account with the same field for RES and LAND. Both times have come after an extended RETS server outage/metadata refresh. I have notified NEREN support as I am not sure who is responsible for the actual permissions.

This is something that cannot continue to happen and needs to be fixed.

Thank you, David

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Asked: 2016-03-15 07:53:37 -0500

Seen: 351 times

Last updated: Sep 26 '16