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Tahoe Sierra Board of Realtors

asked 2020-02-07 17:24:13 -0600

Hi, we're having issue with access to the feed for Tahoe Sierra Board of Realtors. We were able to access it earlier today but now it's shown access denied. Can you help us find out what happened? Thanks!

URL: http://tsierra-rets.paragonrels.com/r...

Login ID: 10123

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answered 2020-02-07 17:46:49 -0600

Paragon RETS limits the number of Login transactions, per account, per calendar day CST. When that limit is exceeded, you can no longer login until after Midnight CST. The limit varies by MLS and can be from 5,000 - 30,000 per calendar day. This was implemented to help minimize a bad behaving user's impact to the MLS performance. To avoid hitting this limit, login then send multiple transactions, then logout. TSIERRA is set to 20,000 and your account hit the limit today and for the past 5 days. When this happens a 403 error is returned.

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Thank you for this info. Would you be able to provide the IP address that's been hitting the server? Thanks again!

sinya.tsai gravatar imagesinya.tsai ( 2020-02-11 15:08:52 -0600 )edit

They are almost all from IP: 216.17.53.58.
The only others, 66 total, were from: 74.63.132.4 (No User Agent) and 67.43.6.48 (RETSMD/1.0)

bwolven gravatar imagebwolven ( 2020-02-12 08:51:21 -0600 )edit

Were you able to get this figured out?

bwolven gravatar imagebwolven ( 2020-02-20 08:54:32 -0600 )edit

Hi, yes we found the culprit and it's back to normal now. Thank you very much for your help!

sinya.tsai gravatar imagesinya.tsai ( 2020-02-20 12:15:25 -0600 )edit
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Asked: 2020-02-07 17:24:13 -0600

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Last updated: Feb 11