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timeout errors across the board

asked 2020-04-21 11:01:22 -0500

It doesn't matter what MLS we're trying to access, we're getting intermittent timeout errors on various queries today. For example:

ttp://GLOBALMLS-RETS.paragonrels.com/rets/fnisrets.aspx/GLOBALMLS/search?Class=1F_1&SearchType=Property&QueryType=DMQL2&Count=1&StandardNames=0&Limit=NONE&Format=COMPACT-DECODED&Query=(L_StatusCatID=|1,3),(L_Keyword1=|0,1),(L_IdxInclude=|0,2),(L_ListingID=202012391,202016380,202016382,202016383,202016384,202016385,202016388,202016389,202016390,201924216,201933751,201934410,201935261,201935872,202010912,202011063,202011502,202011904,202012564,202013125,202013241,202013433,202013622,202013753,202013895,202013993,202014005,202014092,202014117,202014301,202014348,202014727,202014858,202014947,202014966,202015015,202015016,202015541,202015558,202015838,202015882,202015948,202015975,202015997,202016108,202016160,202016195,202016225,202016240,202016274,202016300,202016307,202016333,202016337,202016344,202016349,202016363,202016364,202016374,202016376)&Offset=1

[4/21/2020 8:52:14 AM] Error Message: The operation has timed out.

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What account name are you using on GLOBALMLS (NO PASSWORDS)?

bwolven gravatar imagebwolven ( 2020-04-21 11:10:31 -0500 )edit

CWS, but that doesn't matter. It can be any MLS and any type of query going against any class.

jflaig gravatar imagejflaig ( 2020-04-21 11:12:17 -0500 )edit

What area are you located in and what Internet provider are you using?

bwolven gravatar imagebwolven ( 2020-04-21 11:28:38 -0500 )edit

I was able to connect and download using the query above without issue.
Could be something with your internet provider.

bwolven gravatar imagebwolven ( 2020-04-21 11:55:59 -0500 )edit

It's intermittent. We're getting reports of general slowness on the internet from other MLS vendors, like FlexMLS, so it's widespread.

jflaig gravatar imagejflaig ( 2020-04-21 12:27:05 -0500 )edit

Now, I'm getting 401 errors (login: bhhsRETS):

http://thaar.rets.paragonrels.com/ret...

[4/21/2020 9:55:05 AM] Error Message: The remote server returned an error: (401) Unauthorized.

jflaig gravatar imagejflaig ( 2020-04-21 12:31:33 -0500 )edit

Can you give me a couple of MLS you are getting the timeout issue with?
The 401 is probably something different.

bwolven gravatar imagebwolven ( 2020-04-21 14:03:45 -0500 )edit

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answered 2020-04-21 14:04:58 -0500

the timeouts seem to have stopped for now

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Is it still working?

bwolven gravatar imagebwolven ( 2020-04-21 16:11:54 -0500 )edit

yes, the problem was centurylink is was having country wide outages due to fiber cuts in chicago

jflaig gravatar imagejflaig ( 2020-04-21 16:13:21 -0500 )edit

That would do it. Thanks for letting us know.

bwolven gravatar imagebwolven ( 2020-04-21 16:14:54 -0500 )edit
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Asked: 2020-04-21 11:01:22 -0500

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Last updated: Apr 21