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All paragon/black knight sources timing out

asked 2020-04-21 13:04:35 -0500

Hi,

All importers for paragon/black knight data sources are timing out. We have been unable to successfully connect for any of our importers since around 7:30am PST this morning.

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Are you still having issues with this?
If so, can you list a few of the MLSs with the issue?

bwolven gravatar imagebwolven ( 2020-04-21 14:06:28 -0500 )edit

it looked like our importers were succeeding for the last couple of hours, but there are some that are still intermittently failing: realsource, cmlssc, mmls, neren, spmls

Redfin MLS Team gravatar imageRedfin MLS Team ( 2020-04-21 14:21:36 -0500 )edit

Are you still having intermittent issues?

bwolven gravatar imagebwolven ( 2020-04-21 16:11:15 -0500 )edit

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answered 2020-04-21 16:27:34 -0500

They are now running successfully. Do you know what the issue was?

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Looks like it may have been due to CenturyLink having country wide outages due to fiber cuts in Chicago.

bwolven gravatar imagebwolven ( 2020-04-21 16:29:53 -0500 )edit

Great, thank you so much for your help!

Redfin MLS Team gravatar imageRedfin MLS Team ( 2020-04-21 16:43:57 -0500 )edit
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Asked: 2020-04-21 13:04:35 -0500

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Last updated: Apr 21