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Agent ID fields are blank

asked 2020-06-11 08:35:47 -0500

Server: http://galmls.rets.paragonrels.com/re... User: datapulseRSA

I have several listings that come back to an agent, but the fields for their ID are blank. There are other listings that have Johnny's ID listed correctly, but these are missing the ID

MLS Number: 884384 Selling Agent: Johnny Montgomery (5043) Selling agent ID is blank, as is the selling office, but the selling agent first and last name are present

MLS Number: 875331 Selling Agent: Johnny Montgomery (5043) Selling agent ID is blank, as is the selling office, but the selling agent first and last name are present

MLS Number: 879672 Selling Agent 2: Johnny Montgomery Selling agent 2 ID is blank, as is the selling 2 office, but the selling agent 2 first and last name are present.

MLS Number: 880702 Selling Agent: Johnny Montgomery (5043) Selling agent ID is blank, as is the selling office, but the selling agent first and last name are present

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You are referring to these fields?
L_SellingAgent1, L_SellingAgent2, L_SellingAgent3, L_SellingOffice1, L_SellingOffice2, L_SellingOffice3

bwolven gravatar imagebwolven ( 2020-06-11 16:54:37 -0500 )edit

Yes, that is correct. Those fields are populated on other listings but not those for some reason?

pgagnon gravatar imagepgagnon ( 2020-06-11 17:30:07 -0500 )edit

They are not enabled for your account profile.
I have the System Support Manager looking into it.

bwolven gravatar imagebwolven ( 2020-06-11 17:31:33 -0500 )edit

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answered 2020-06-16 18:03:45 -0500

updated 2020-06-17 05:14:37 -0500

It may be faster if you contact the MLS directly and request access to the L_SellingAgent and L_SellingOffice fields. It looks like you have access to all the SA and SO fields except those.

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The selling agent and office fields appear to be enabled for your profile now.
Are you able to see the data?

bwolven gravatar imagebwolven ( 2020-06-22 13:50:22 -0500 )edit
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Asked: 2020-06-11 08:35:47 -0500

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Last updated: Jun 11