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Slow Photo Imports

asked 2020-06-18 12:43:44 -0500

We are seeing some extremely slow photo imports across a number of our Paragon feeds.

For example, we are importing photos for a new feed, Tuolumne County MLS, and the photo import is taking almost 10 minutes to download photos for 5 listings. This is from our log:

2020-06-18 10:21:29 : Added Obect: 20190010 2020-06-18 10:21:29 : Added Obect: 20200368 2020-06-18 10:21:29 : Added Obect: 20200282 2020-06-18 10:21:29 : Added Obect: 20191982 2020-06-18 10:21:29 : Added Obect: 20200748

Those photo sets took until 10:29:10 to import.

URL: http://tcar.rets.paragonrels.com/rets...

User: RelianceNetwork

We are also seeing some significant slowing on our Illinois Alliance feed:

URL: https://RMLSA-rets.paragonrels.com/re...

USER: PARELIANCE NETWORK

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We're also seeing a large number of photo errors in our RealSource feed:

URL: http://mimls.rets.paragonrels.com/ret... USER: MIRreliance

Example listings failing:

50014105 50014106 50014108 50014109 31393459 50014110 50014112

dhasler gravatar imagedhasler ( 2020-06-18 12:54:03 -0500 )edit

How are you pulling them? GETOBJECT or Media resource?
And if GETOBJECT are you pulling Images or URL (Location=1)?

bwolven gravatar imagebwolven ( 2020-06-18 13:12:29 -0500 )edit

Via a GETOBJECT request.

The Tuolumne feed is erroring when attempting to SetLocation=1, so we assumed they only provided the binary objects.

dhasler gravatar imagedhasler ( 2020-06-18 13:50:33 -0500 )edit

What error are you getting with Location=1 on TCAR?
Here is an example of what I had returned for listing: 20190180
"//cdnparap80.paragonrels.com/ParagonImages/Property/P8/TCAR/20190180/0/0/0/2cbd287cb02ddf8793c029092d5ae51d/3/24cd547b878ba180aebfd149bf1a5c59/20190180.JPG"

bwolven gravatar imagebwolven ( 2020-06-18 14:07:24 -0500 )edit

Are you still having issues with this?

bwolven gravatar imagebwolven ( 2020-06-19 10:57:28 -0500 )edit

Sorry, I was on vacation. Can you confirm that SetLocation=1 should be working for both Tuolumne and Alliance MLS? I will do some testing today and see if I can get those to import.

dhasler gravatar imagedhasler ( 2020-06-23 10:24:37 -0500 )edit

Location=1 works on all Paragon RETS sites.
The only thing to watch out for is the URL may be returned as Protocol Relative like the one shown above.
So if it starts with "//" you can add either "HTTP:" or "HTTPS:" to it depending on your particular needs.

bwolven gravatar imagebwolven ( 2020-06-23 10:54:05 -0500 )edit

Ah, that may be what's tripping us up. Let me do some testing and verify that's the issue.

dhasler gravatar imagedhasler ( 2020-06-23 12:24:34 -0500 )edit

That looks to be the issue. I've updated all of our Paragon feeds to utilize SetLocation=1, added logic for the Protocol Relative URLs, and will monitor their run times.

dhasler gravatar imagedhasler ( 2020-06-23 12:42:47 -0500 )edit

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answered 2020-06-23 12:43:30 -0500

Protocol Relative URLs were not being read correctly. Adding HTTP: resolves successfully.

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Asked: 2020-06-18 12:43:44 -0500

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Last updated: Jun 23