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Inside Real Estate Vendor password resets are not getting to vendor

asked 2020-11-23 10:45:51 -0600

updated 2020-11-23 13:40:07 -0600

I am working with 2 MLSs that are requiring password re-sets to be sent. They have clicked the re-set button a few times but we are not getting the emails. MLSs in question are Tallahassee MLS in FL (Our user: InsideRE) and the Wyoming MLS in WY (Our user: dearing). idxadmin@insiderealestate.com has not received the password re-sets. Junk and Spam have been checked multiple times. Please advise.

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answered 2020-11-23 15:52:48 -0600

You can try resending the password reset request.
If that doesn't work try an alternative email address.
You can also verify with your provider that neither of these email addresses are blocked:
Email@ParagonMessaging.com
mx2.paragonrels.com

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@bwolven- Tried both. Both reps at Tallahassee and Wyoming have done this. As well as sent to our alt address: tmiller@insiderealestate.com. Wyoming let me know he was going to manually just change this for me but I am still having issues with Tallahassee

IDX Admin Inside Real Estate gravatar imageIDX Admin Inside Real Estate ( 2020-11-24 12:08:53 -0600 )edit

Have you tried an account that isn't in the same mail domain?

bwolven gravatar imagebwolven ( 2020-11-24 13:15:23 -0600 )edit
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Asked: 2020-11-23 10:45:51 -0600

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Last updated: Nov 23 '20