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Iowa Great Lakes - Open House Banner superimposition - stale photos

asked 2021-04-15 15:26:44 -0500

MLS# 202114 is a good example of this issue:

The MLS data states this listing's photos were last modified 2021-03-23 at 16:49:49. At that time, the photo had the "Open House 03.25.21 Thu 4:00 - 6:00 CDT" banner superimposed on it. No further updates have been made to the listing data to indicate any further changes to the photos, including the removal of the Open House banner after 3/25 had passed.

I've manually deleted and re-downloaded all the photos for this listing. The superimposed banner no longer appears in our system. However, if the Paragon continues to add these banners to the listing photo, but doesn't tell us when the banner is removed, our system won't know to download the listing's photos again to remove the banner.

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Looking into the issue.

bwolven gravatar imagebwolven ( 2021-04-20 08:47:10 -0500 )edit

Did you find any solution yet? Thanks, Bruce!

onjax gravatar imageonjax ( 2021-04-21 09:18:09 -0500 )edit

Any update on this? I need to report back to broker client. Thanks!

onjax gravatar imageonjax ( 2021-04-23 12:14:19 -0500 )edit

We are currently working on a fix for this.

bwolven gravatar imagebwolven ( 2021-04-26 16:55:41 -0500 )edit

Thanks!

onjax gravatar imageonjax ( 2021-04-28 08:53:39 -0500 )edit

How's this coming with the updated to the Photo Modification Timestamp so we know to re-download the listing photos after the banner superimposition is removed from them?

onjax gravatar imageonjax ( 2021-04-30 10:46:25 -0500 )edit

Are we all set on this now?

onjax gravatar imageonjax ( 2021-05-03 13:40:51 -0500 )edit

We have applied some fixes for image issues.
Can you please verify if this is still an issue.

bwolven gravatar imagebwolven ( 2021-05-03 13:55:24 -0500 )edit

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answered 2021-05-04 16:11:39 -0500

I was informed that this issue has been fixed.
Let me know if you have further problems.

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Asked: 2021-04-15 15:26:44 -0500

Seen: 41 times

Last updated: May 04