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Column Not Updated

RETS URL: Account: 18497

Our MLS job maps the office MLS ID in our system from the MLS' column, LO1_BranchOfOrgID. This value is still 1699 for her listings and the MLS has changed a column named LO1_ShortName to the new value supplied to our client via PDF.

Her listings are the only ones that appear to match on this column for her office and not the other 1700 for other agents. Is there some way to get LO1_BranchOfOrgID updated on her listings to her new office 22085? Her agent MLS ID is 19376.