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Recently, we've been getting an ERROR for the feed we have from the Northwest Iowa Regional Board of REALTORS. Could you please let us know what went wrong or how to resolve this?

asked 2022-08-02 08:51:13 -0600

Unexpected Image Count Encountered: Photo count LT expected photo count

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What is your RETS URL and account name (NO PASSWORDS)

bwolven gravatar imagebwolven ( 2022-08-02 08:54:26 -0600 )edit

"url" : "https://nwia.rets.paragonrels.com/rets/fnisrets.aspx/NWIA/login?", "username" : "KWAgents"

Gmusa gravatar imageGmusa ( 2022-08-05 06:39:28 -0600 )edit

Please change your RETS URL to this. Notice the dash instead of dot in domain name.

https://nwia-rets.paragonrels.com/rets/fnisrets.aspx/NWIA/login?rets-version=rets/1.8
bwolven gravatar imagebwolven ( 2022-08-05 07:45:35 -0600 )edit

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answered 2022-08-05 08:06:48 -0600

That doesn't look like any error that we would return.
It must be something that the tool or library you are using to do your RETS pull is returning.
What tool or library are you using for your pulls?
Also, what listing generated the error?
It is possible that the photo count is out of sync with the images need the L_ListingID value to check.
This check may not be very useful because you could get a PhotoCount in transit where the images are there but the count hasn't been updated yet and visa versa.
It shouldn't stop your downloads.

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Asked: 2022-08-02 08:51:13 -0600

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Last updated: Aug 02