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Realtor Association of Southern Kentucky - access error

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Can you assist? We were just given new creds and we can login but we get an access error User: RAremaxhighland

We are getting this error for all property classes:

{"error"=>"Got error code 20207 (Unauthorized Query. You are not authorized to access class [RF_1] in resource [Property]

remax's avatar
asked 2022-08-02 13:38:39 -0500
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1 Answer


You will need to contact the MLS directly on this.
It looks like they created your account but didn't assign a valid RETS Profile to it.

bwolven's avatar
answered 2022-08-02 17:23:50 -0500
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remax's avatar remax (2022-08-03 09:06:16 -0500) edit

Were they able to get you working?

bwolven's avatar bwolven (2022-08-04 08:43:48 -0500) edit

Waiting to hear back from MLS. We are reaching out to them again.

remax's avatar remax (2022-08-04 11:15:45 -0500) edit

I've reached out directly to Lori at the MLS instead of having communication go through an internal team and provided her your feedback. I'll let you know if that doesn't resolve the issue tomorrow.

remax's avatar remax (2022-08-04 17:31:16 -0500) edit

The feed has now been restored.

remax's avatar remax (2022-08-05 11:41:33 -0500) edit

Glad to hear that. Thanks for letting me know.

bwolven's avatar bwolven (2022-08-05 11:43:54 -0500) edit
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