Paragon Outage
I don't see it posted here, so I will ask. Is there a blanket outage going on? Here's an example of a basic query that returns "miscellaneous server error".
http://aabrky.rets.paragonrels.com/re...
I have about 50 feeds down at the moment.
Comments
Not that I know of. I was able to pull data from two different sites without issue.
Just tried aabrky and it is working too.
Do they all connect through the same external IP address?
If so, what is the IP address, it could be blocked for some reason?
Also, have you tried doing a login from the browser on a different computer?
Basically, every RETS query for every MLS we have access to, which is dozens, starting at around 9:20pm CST last night to return this error:
'miscellaneous server error.'
For the aabrky example above the login is RETSField. Is there anyway you can dig into the logs on your end to see what the underlying issue is? This problem is happening from multiple completely different systems with different IPs.
No, these requests originate on multiple servers, including one in AWS, so the IP probably won't be constant. Browser returns the same "miscellaneous" error that RETS client requests return. Metadata requests work. Agent/office/property requests do not. I'm troubleshooting at this end, but any log data you might have available would be appreciated.
Is it just the search that is failing for these sites?
In other words, are you able to login and logout?
we can login and out