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Open House Time Incorrect GPRMLS to Redfin

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My name is Kristina and I work with Redfin.

We recently had someone reach out about a listing with the incorrect open house time showing on our website:

It sounds like the open house is actually supposed to be from 11:30am – 1:30pm. When we look at the data we are getting in, it appears we are receiving incorrect values. Is someone able to look and confirm the values we are receiving for this open house?

We are using a RETS VOW account


Redfin MLS Team's avatar
Redfin MLS Team
asked 2022-10-05 16:47:44 -0500, updated 2022-10-05 17:06:20 -0500
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I checked and that is correct - it should be 11:30am - 1:30pm. It looks like the Open House was updated on 9/30 - the time zone appears it may have changed - but taking a look -currently it is in the correct state (11:30-1:30).

Sadie's avatar
answered 2022-10-06 09:38:38 -0500
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Hi Sadie - In our logic, we are expecting open house times from GPRMLS to be in GMT, which means that 4 hours is subtracted from the time we are provided to determine the Central Time Zone time during daylight savings time.

For the listing, the open house is supposed to be 11:30-13:30 Central Time, but is showing as 10:30-12:30 Central Time on our site. This is what we are getting in the feed:

Redfin MLS Team's avatar Redfin MLS Team (2022-10-06 09:45:10 -0500) edit

For class RS_1: <rets replycode="0" replytext="Operation Successful" &gt;="" <count="" records="1"/> <delimiter value="09"/> <columns> L_ListingID OH_StartDateTime OH_EndDateTime </columns> <data> 22223681 2022-10-09T15:30:00 2022-10-09T17:30:00 </data> <rets-status replycode="0" replytext="Operation Successful"/> </rets>

"OH_StartDateTime": "2022-10-09T15:30:00", "OH_EndDateTime": "2022-10-09T17:30:00",

Are you able to look into why we may still be getting the old open house time / time zone?

Redfin MLS Team's avatar Redfin MLS Team (2022-10-06 09:45:24 -0500) edit

It looks like the time zone here was updated on 9/30 around 7pm cst. Pulling currently I am getting the time zone ID of 372 - which translates to eastern time. Does that help??

Sadie's avatar Sadie (2022-10-06 10:08:30 -0500) edit
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