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Unable to pull ActiveAgent data from NEREN RETS

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I'm running a query similar to the description below to get the AvtiveAgent data for the agents associated with the listing data I just pulled. This is part of my normal processing... Starting this morning, I get 0 results for any query against ActiveAgents.

I have refreshed my metadata - still returns 0 results.

Any ideas?

Resource: ActiveAgent Class: ActiveAgent DMQL: (U_AgentID=24798,12421,288742,487,284327,285884,281647,16316,20372,3159,290069,12831,286042,6129,4989,24922,4957,10836,12546,289136,8667,281647,21537,8350,20599,10013,5257,17946,25639,1166,281799,10013,1819,9377) System names: true Offest: 0

Sam.Taylor's avatar
Sam.Taylor
asked 2023-04-27 12:32:53 -0500
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Hi Sam,

Thank you for the question. Can we get your UserName, please?

Joe_Brueske's avatar Joe_Brueske (2023-04-27 14:36:36 -0500) edit
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Hi Joe - Sorry - I just saw this. I provided my username to Debra Z. at PrimeMLS at about 2:55 - it is tay1006. I just responded to an email from Debra letting her know that the feed seems to be returning agent data without issue now. I did a test about an hour ago, and I am getting the expected data back from RETS when I query Agent data.

I've restarted my RETS poller process to poll for new listings continually, and I added some code to complain loudly if the returned Agent data isn't as expected. If I see any issues, I'll post the data here, or if this ticket gets closed, I'll open a new one.

Thanks for looking into this.

Sam.Taylor's avatar
Sam.Taylor
answered 2023-04-27 18:40:28 -0500
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