'neighborhood' search is not possible

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Both WP Residence & WP Estate are two very hot themes right now from Themeforest.

Both cannot add Neighborhoods using our Paragon RETS.

I have spent over 20 hours trying to get a Neighborhood search setup.

Here, finally, is what their tech support sent me:

Please see our demo pages where is explained how IDX works:

-http://wpresidence.net/dsidxpress-plugin-how-it-wo ...

-http://wpresidence.net/dsidxpress-single-listing-s ...

-http://wpresidence.net/dsidxpress-multiple-listing ...

IDX is a plugin that allows you to access a database with many conditions.

One of these condition is that theme advanced search doesn't work with this plugin.

They don't allows you to do what you wish and also this data cannot be access by anyone.

Because of the restrictions to database, as developers we cannot do a lot of things with a plugin.

Is there a specific theme we can buy that DOES easily allow Neighborhood searches on the site?

Thanks toby