Ask Your Question

Unauthorized Query. You are not authorized to access class [RE_1] in resource [Media]

asked 2016-04-02 18:00:45 -0600

I am getting the following error when I try to pull records from Residential Media. Why would I not be able to access media from this table if I am able to access the listings data for Residential?

  Testing task "residential media import"

Server: User name: westky_rmdawson Full pull Local time: 4/2/2016 3:53:22 PM Server time: Sat, 02 Apr 2016 22:55:43 GMT

Running step "res_media"

Search query: (L_Status=|1_0) 0 records downloaded Error detected: server failed the request Request: SearchType=Media&Class=RE_1&Format=COMPACT&QueryType=DMQL2&Query=(L_Status=|1_0)&Limit=2&Select=L_DisplayId,L_LastDocUpdate,L_ListingID,L_Type_,L_UpdateDate,MED_caption,MED_create_dt,MED_description,MED_height,MED_listing_media_id,MED_listing_media_type_id,MED_media_url,MED_sequence,MED_update_dt,MED_width RETS Status code = 20207: Unauthorized Query. You are not authorized to access class [RE_1] in resource [Media]. Step finished at 4/2/2016 3:53:23 PM

Last URL requested:

  Task "residential media import" failed
edit retag flag offensive close merge delete

1 Answer

Sort by ยป oldest newest most voted

answered 2016-04-04 13:32:24 -0600

updated 2016-04-04 14:43:21 -0600

Media access was not enabled for your profile, but it is now so you should have access.

edit flag offensive delete link more


We're getting this as well with our Mt. Rushmore feed for the user: Elevretsfeed. Can you please assist? Is there a better channel for handling these?

elevatednetwork gravatar imageelevatednetwork ( 2017-06-07 14:15:26 -0600 )edit

I sent a request to enable Media to the System Support Manager. But normally you would request access through the MLS.

bwolven gravatar imagebwolven ( 2017-06-07 18:50:13 -0600 )edit

Thank you. The MLS asked me to call support because they thought they had given me access. Support pointed me here.

elevatednetwork gravatar imageelevatednetwork ( 2017-06-07 19:12:29 -0600 )edit
Login/Signup to Answer

Question Tools

1 follower


Asked: 2016-04-02 18:00:45 -0600

Seen: 975 times

Last updated: Apr 04 '16