we were issues credentials for this MLS and we are getting a 401 unauthorized error. can you verify the account is set up correctly?
URL: http://mcassiamls.rets.paragonrels.co... User: smarter
Working now that they are using correct login name: sagent
What URL are you using in RETS connector?
HTTP: "http://mcassiamls-rets.paragonrels.com/rets/fnisrets.aspx/MCASSIAMLS/login?rets-version=rets/1.7.2'
HTTPS: "https://mcassiamls-rets.paragonrels.com/rets/fnisrets.aspx/MCASSIAMLS/login?rets-version=rets/1.7.2"
Also can you use your credentials to login to that URL in a browser?
Actually I just put the wrong username in this post, it is still not working. We use rets connector for all of our rets downloads and I am still getting a 401
So in the browser, you get the login prompt, but it won't accept your credentials?
thats correct, I enter the credentials and it just pops back up with the popup box for the credentials
So you are using sagent and the password you were given in the proper case including any special characters?
yes we are, we have someone from your support staff verify we are using the correct credentials (i.e. user and password)
Have you tried in a browser on a computer that is on a different network that has a different external IP address?
yes I have tried on three different computers, 1) production server, 2 office desktop, 3 home desktop all three have different external ip addresses
Were you able to get this working yet?
qwe finally got this resolved. the password they sent us was incorrect. We have them change the password and we were able to successfully log in
Glad to hear you are working now. Thanks for the update.
Comments
I'm not seeing an account with that user name on that site. Are you sure you are using the correct login name and that it is for that particular site? What would it have been registered under?
actually the username is sagent, not smarter sorry about that
URL is : http://mcassiamls.rets.paragonrels.co...
and in a browser I get the same error.