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We are getting null values in the PictureCount field.

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This is for the Superior Area Association of REALTORS®

Following the update on 8/11, we are still not getting any data in the PictureCount field.

MLSNotify's avatar
asked 2016-08-08 14:56:51 -0500, updated 2016-08-17 15:56:38 -0500
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Update 8/18/2016 14:30 CST*

URL ""

Without having your account name, I am only guessing. If your useragent is "wolfnet" then the issue with both the L_PictureCount field and Media resource access is that the profile assigned to your account does not allow access to either of these.

You would need to contact the MLS to have them configure access for your assigned profile.

bwolven's avatar
answered 2016-08-09 05:54:56 -0500, updated 2016-08-18 14:30:32 -0500
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We are still not getting any data in the PictureCount field. Please investigate.

MLSNotify's avatar MLSNotify (2016-08-17 15:55:35 -0500) edit

What RETS URL are you using and account name? Also what resource are you seeing this in Property or Media?

bwolven's avatar bwolven (2016-08-17 16:06:49 -0500) edit

We tried several ways to download images: 1. Our universal photo download process, but for this process we need a photo_count value which was missing and so we hard coded it to 30 by default.

MLSNotify's avatar MLSNotify (2016-08-18 09:41:27 -0500) edit
  1. There is a media resource available in this market, the Media resource have all 4 classes available i.e Residential class, LotsandLand Class, Commercial class and MultiFamily class. when I tried download the media classes I get an error:
MLSNotify's avatar MLSNotify (2016-08-18 09:41:55 -0500) edit

"Unauthorized Query. You are not authorized to access class [RE_1] in resource [Media]." To download the media classes we are quering for L_UpdateDate and L_ListingID.

MLSNotify's avatar MLSNotify (2016-08-18 09:43:00 -0500) edit
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