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NEREN RES LFD_ fields all null

asked 2016-09-20 21:08:30 -0600

Hi, Not sure if I'm overlooking something, but after after downloading recent RES listings via RETS all LFD_ fields have no value. We are decoding all lookups, so I'm not sure if there have been recent metadata changes or if something is broken.


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My heart dropped when I saw this after an update. Was just about having enough confidence to show my client. We really need proactive communications and support, not reactive. 1 step forward, two steps back.

briansullivan gravatar imagebriansullivan ( 2016-09-21 08:30:38 -0600 )edit

Multi Family, same thing

briansullivan gravatar imagebriansullivan ( 2016-09-21 09:06:32 -0600 )edit

I believe there was a problem yesterday with a number of fields, which would have been reflected in the data you're seeing. There is a fix underway, and we will be refreshing metadata to account for the changes.

vendorsupport gravatar imagevendorsupport ( 2016-09-21 11:43:37 -0600 )edit

Couldn't agree more briansullivan. Lately I'd even question the 1 step forward part.

njsent gravatar imagenjsent ( 2016-09-21 12:35:13 -0600 )edit

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answered 2016-09-23 12:36:38 -0600

There was a problem and all LFD fields were mistakenly disabled from your RETS profile. That was corrected Wednesday morning at 10:00 central. The problem causing the fields to be removed has also been corrected.

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Thank you for the explanation. I hope something like this does not happen again.

njsent gravatar imagenjsent ( 2016-09-23 13:24:59 -0600 )edit
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Asked: 2016-09-20 21:08:30 -0600

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Last updated: Sep 23 '16