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NEREN photos in portrait orientation

Hi, Our client pointed out that photos on their website in portrait mode are squashed whereas the same photos in Innovia were not. Looking at the website code the images are constrained to a fixed window so this is understandable. My question is does anyone know if Innovia resizes portrait photos to landscape by adding whitespace to the sides?

Here is an example of a photo in portrait mode.

Thanks, David

njsent's avatar
asked 2016-09-30 18:06:47 -0500
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I reviewed the photo in question, and at full size, the photos appear identical. The Photo Viewer in Paragon is displaying the photo at 1024x768, so it appears smaller, but the aspect ratio is unchanged.

Full Size Photo

Are you viewing the photo in Paragon, or elsewhere?

vendorsupport's avatar
answered 2016-10-10 16:17:19 -0500
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We are downloading via GetObject and uploading to AWS (per our client). I believe Innovia was using whitepace (see here for an example) for photos to keep aspect ratios consistent and this no longer exists with Paragon.

njsent's avatar njsent (2016-10-10 17:07:17 -0500) edit
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