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Failed: GetMetadataInfo

asked 2017-06-20 13:29:00 -0600

updated 2017-06-23 13:18:37 -0600


I was hoping for your help with an MLS Feed we have set up. The username assigned is CLEARCEIDX .

The failure we are receiving is GetMetadataInfo called but unable to find GetMetadata location.

Would you have more insight into this failure? Please do let me know if you need any other information.

Thank you,

Shirley Vacek

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What login URL and Account name (NO Passwords Please)

bwolven gravatar imagebwolven ( 2017-06-20 13:57:58 -0600 )edit

Sorry about that. The URL is and the username is CLEARCEIDX. Thanks!

Clear Capital gravatar imageClear Capital ( 2017-06-20 14:01:24 -0600 )edit

Hi, I just wanted to check in on this failure. Is there anything causing this on our end, or is this with the system/MLS? Thank you for your time and help

Clear Capital gravatar imageClear Capital ( 2017-06-23 10:27:07 -0600 )edit

Is your account expecting a particular UserAgent value? The login capabilities returned only has Login and Logout urls.

bwolven gravatar imagebwolven ( 2017-06-23 11:55:48 -0600 )edit

Not that the MLS Sent over to us. They only sent over the username, password and URL.

Clear Capital gravatar imageClear Capital ( 2017-06-23 12:08:27 -0600 )edit

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answered 2017-06-23 13:25:58 -0600

Thank you for letting me know. I'll send them this response to see what they can do.

Happy Friday!!!!

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From what I understand the MLS handles administration for this product. You may be able to email whoever sent you the credentials in the first place.

bwolven gravatar imagebwolven ( 2017-06-23 13:27:32 -0600 )edit

Looks like it is working now.

bwolven gravatar imagebwolven ( 2017-06-23 14:56:17 -0600 )edit

Thank you! I sent your note over to the MLS and I just got the go ahead to try again. They said they had to add my ID to Contact. Everything seems to be fixed. Thanks again for your help.

Clear Capital gravatar imageClear Capital ( 2017-06-23 15:49:00 -0600 )edit

Great. Glad to hear you are working now. Have a nice weekend.

bwolven gravatar imagebwolven ( 2017-06-23 15:50:02 -0600 )edit

Thank you! You as well.

Clear Capital gravatar imageClear Capital ( 2017-06-23 17:30:57 -0600 )edit

answered 2017-06-23 13:18:04 -0600

When I tried to connect with your credentials, it only returned theses capability URLs which would explain your inability to pull the metadata. So it looks like something isn't configured correctly with your RETSIQ connection.

Login URL: /contactlps/rets/login Logout URL: /contactlps/rets/logout

You will need to contact the MLS directly about this since we don't have any control over this product.

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Asked: 2017-06-20 13:29:00 -0600

Seen: 641 times

Last updated: Jun 23 '17