Getting Unauthorized error randomly
When we call below url to get data, sometimes data comes correctly, but most of the time we get Unauthorized error.
We have double checked the credentials and its correct. Is there anything in the url below that needs to be corrected?
edit: do we need to whitelist our development server with IRMLS? We've setup a feed successfully for MIBOR, but are running into some errors with IRMLS. If this is an issue on our end, any guidance would be much appreciated! Thank you for the support!
Are you still having issues with this after about 6 AM CST this morning?
Yes, we are getting below error:
401 - Unauthorized: Access is denied due to invalid credentials. You do not have permission to view this directory or page using the credentials that you supplied.
What account name are you using on IRMLS (NO PASSWORDS PLEASE)?
We are using LaFTCKVOW. We are able to connect using a different server, but not on our development server.
IRMLS has a scheduled weekly refresh that ran from 8:30 pm to 9:30 pm CST last night. You would have been locked out during that period of time. And when I look in our RETS logs I see that's when your logins were failing. One other thing, I don't see in our logs where you are sending any LOGOUT transactions.
Also what is the external IP address for your development server so I can see if it is blocked. Our logs shows requests for this IP: 220.127.116.11
Hello, I'm checking with my developers.
While I'm thinking about it, does this forum have the documentation for IRMLS rets? If we aren't doing logout transactions, I would like our dev team to ensure we are following correct procedures.
Current CST time is 12:12 AM and still we are getting same error. Our IP address is 18.104.22.168 from where we are requesting above url.
Do you need any additional information from our end to sort this out?
We put in a request to see if IP: 22.214.171.124 is being blocked. Will let you know when we hear back.
Thank you! We're eager to move forward!
According to our network personnel, that IP isn't being blocked. Are you sure that is the external IP address? Have you verified the RETS URL and account information you are using is correct? Have you tried doing a login request in a browser like chrome on the development box?
External IP address is correct. RETS URL I already mentioned in the question and account information is correct because it returns data sometime. We already tried in chrome browser.
If you can share email address I can send you screenshot for this as well.