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SANDICOR can't log in / miscellaneous server error

asked 2018-06-17 15:13:35 -0600

updated 2018-06-17 15:26:36 -0600

Starting at 2:57am PDT this morning, we've had trouble logging into SANDICOR, and are still having issues intermittently.

Occasionally I've also seen "miscellaneous server error" while trying to query, after a successful login.

Are there any known issues that could be causing this?


Account name: 500552


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answered 2018-06-18 09:48:16 -0600


We are working with Sandicors' infrastructure team to get this resolved as soon as possible, from our logging it looks like this may have started around mid-afternoon / evening yesterday, 6/17. We are working to provide them with as much information as possible, to help stabilize the environment.

Thank you!

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Thanks much! Just helpful to know it's not just me :) Are these issues generally posted somewhere that I can find? Some status page or something?

MattMessmer gravatar imageMattMessmer ( 2018-06-18 11:50:01 -0600 )edit

At this time we do not have a status page. Currently Sandicor hosts from their own infrastructure, however we are working on a future transition there, which will better help us to foresee and troubleshoot these issues.

Sadie gravatar imageSadie ( 2018-06-18 16:46:15 -0600 )edit
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Asked: 2018-06-17 15:13:35 -0600

Seen: 481 times

Last updated: Jun 18 '18