Ask Your Question

Failed to connect to port 80: Timed out

asked 2018-08-27 12:24:39 -0600

We are attempting to connect from a remote location (Macedonia) and getting timeout. Is this likely a block on the region? We can connection successfully form our Charleston SC office.

edit retag flag offensive close merge delete


We do have blocks for some regions. What is the IP you are trying to connect from?

bwolven gravatar imagebwolven ( 2018-08-27 12:47:57 -0600 )edit

Hi There,

This is our developers IP: (In Macedonia)

Also, the production server in Atlanta that will eventually host the site is:

Thanks, James

colophonnewmedia gravatar imagecolophonnewmedia ( 2018-08-27 14:50:40 -0600 )edit

Does every command timeout? Have they tried login in the browser and does it timeout there?

bwolven gravatar imagebwolven ( 2018-08-27 15:49:53 -0600 )edit

Yes, every command - via browser and code has this timeout issue.

We can successfully connect via browser and code from our local servers in USA.

colophonnewmedia gravatar imagecolophonnewmedia ( 2018-08-28 07:48:52 -0600 )edit

I do see where that IP is listed on: ""

bwolven gravatar imagebwolven ( 2018-08-28 09:15:39 -0600 )edit

Sugar. She is part of my dev team working from a development office in Skopje. The report is a 0 risk report and was for the following: "Attempt to use mail server as relay (550: Requested action not taken)." This is a common task that we do which is related to connecting to Intermedia's "x-relay" system to send mail from our web apps. It is allowed by them but requires this testing. So it seems the IP was flagged for this?

colophonnewmedia gravatar imagecolophonnewmedia ( 2018-08-28 09:23:28 -0600 )edit

From what our Network department says. They couldn't find where we were blocking the IP or region. Is there a different external IP address that you can try to see if you get the same timeout. Maybe on a cell phone browser or something?

bwolven gravatar imagebwolven ( 2018-08-28 09:28:56 -0600 )edit

Ok, thanks BW. We will try this.

colophonnewmedia gravatar imagecolophonnewmedia ( 2018-08-28 09:31:25 -0600 )edit

You can also try HTTPS but you need to change the domain in your URL to:
Also is this the address it is resolving to:

bwolven gravatar imagebwolven ( 2018-08-28 09:38:20 -0600 )edit

1 Answer

Sort by ยป oldest newest most voted

answered 2018-08-28 09:40:34 -0600

updated 2018-08-29 14:29:13 -0600

Will check that. She's on holiday today, but will be back tomorrow to test.

edit flag offensive delete link more


Have you made any progress with this issue?

bwolven gravatar imagebwolven ( 2018-08-29 11:36:52 -0600 )edit

Yes, Irena tested using a 3G connection and was unable to connect. It does seem to point to a regional block, but since your network folks checked that I suppose not.

We are going to get her to connect via VPN. Do you think that will be ok with the network?

colophonnewmedia gravatar imagecolophonnewmedia ( 2018-08-29 14:30:32 -0600 )edit

Do you know what IP the 3G connection used? And was it still getting the timeout?

bwolven gravatar imagebwolven ( 2018-08-29 14:33:28 -0600 )edit

No sir. Will check with that when full team is assembled in the morning. Thanks for the support along the way!

colophonnewmedia gravatar imagecolophonnewmedia ( 2018-08-29 14:35:10 -0600 )edit
Login/Signup to Answer

Question Tools

1 follower


Asked: 2018-08-27 12:24:39 -0600

Seen: 613 times

Last updated: Aug 29 '18