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RANW - no agents [closed]

  • retag add tags Username - DataBase

Over the weekend, we are missing agents info from Agent or ActiveAgent. Sample query - Query=(U_HiddenOrgID=2071). <rets-status replycode="20201" replytext="No Records Found."/>

Please advise.

tphu's avatar
asked 2018-09-24 10:22:31 -0500
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Closed for the following reason the question is answered, right answer was accepted by tphu
close date 2018-09-27 10:07:28.024964


You're not getting any agents or just agents from that office?

bwolven's avatar bwolven (2018-09-24 11:39:51 -0500) edit

Any agents. This agent Query=(U_AgentID=10103) should be available.

tphu's avatar tphu (2018-09-24 11:44:48 -0500) edit

Do you have an update? We are still getting "No Records Found" for agents with Query=(AO_BranchOfOrgID=2374).

tphu's avatar tphu (2018-09-25 10:15:20 -0500) edit

We are looking into the issues.

bwolven's avatar bwolven (2018-09-25 12:03:47 -0500) edit
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1 Answer


Your account should be fixed now.

bwolven's avatar
answered 2018-09-28 08:26:00 -0500
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