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Is there a Server outage?

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We are starting to see sites like: Laramie & Rockford return invalid URL. Please advise as we are starting to get more complaints (NEREN is a new one)'s avatar
asked 2018-10-11 15:07:38 -0500
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2 Answers


There were some RETS issues that have been fixed with these two sites. Please verify that it is working now.
Thank you for your patience.

bwolven's avatar
answered 2018-10-11 16:15:49 -0500
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For Rockford we still have an issue. We are only able to aggregate 93 listings where their counts are normally in the 2800 range. Our query: (L_StatusCatID=|1,3). Please let me know if you need any other info.

Laramie is now working. For NEREN, we are sending the MLS an HTTP log showing we still have an issue with their credentials. The Error there seems to be invalid Credentials.'s avatar (2018-10-12 08:58:08 -0500) edit

I see the log from NEREN.
What URL are you using to connect?
Also can you connect with your credentials in a browser using the login Url?
I was able to connect without issue using account: rdotcom.
If you can login with the browser your account information is good.
Also if you use HTTPS URL, we require BASIC authentication, not the Digest required for HTTP.

bwolven's avatar bwolven (2018-10-12 11:03:56 -0500) edit

We've asked our team to check again. The URL we are using for NEREN:

Also, any news on Rockford?'s avatar (2018-10-12 13:35:28 -0500) edit

What login name to you use for Rockford?

bwolven's avatar bwolven (2018-10-12 15:24:15 -0500) edit

Have all of your issues been fixed?

bwolven's avatar bwolven (2018-10-16 11:42:24 -0500) edit

Hi. I can confirm that the issue appears to have been resolved 10/11/18 1:54pm. Thanks,'s avatar (2018-10-16 11:54:13 -0500) edit


bwolven's avatar bwolven (2018-10-16 12:00:52 -0500) edit

Can you verify that you are getting updated NEREN data too?
If not, please provide the URL and Account name that is being used for the NEREN RETS pull
Without that, I can't be a lot of help.

bwolven's avatar bwolven (2018-10-16 15:01:13 -0500) edit
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I'm going to chime in here and say that's not the case. There are no new listings on from NEREN since 10/11/18. The issue for NEREN is not fixed.

anna35's avatar
answered 2018-10-16 12:18:15 -0500
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Is this a issue or another vendor?

bwolven's avatar bwolven (2018-10-16 12:20:57 -0500) edit

The issue with persists. I am not sure why they posted here that they don't have an issue. There are no new listings from NEREN on since last week.

anna35's avatar anna35 (2018-10-16 12:22:15 -0500) edit

Can you provide the URL and Account name that is being used for the NEREN RETS pull?
Most likely it is an account configuration issue.

bwolven's avatar bwolven (2018-10-16 12:24:51 -0500) edit

My comments are for I'm sorry that's not clear. They posted here they have no RETS issue and I want to know why because they don't have any NEREN listings on since 10/11.

anna35's avatar anna35 (2018-10-16 12:26:15 -0500) edit
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