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Missing data/files in Quincy Association of REALTORS (Zaplabs)

asked 2019-09-23 17:11:59 -0600

updated 2019-09-25 13:07:55 -0600

Hello, in our recent downloads we seem to be missing data for the "Acreage" and "Manufactured" Files, - files are empty. For the "Residential" and "Multifamily" files we are missing majority of listings. Can you please take a look and see what could the cause? Thank You.

Below are our credentials -

URL: LOGIN ID: ZipRealty

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I'm not sure exactly what files are being referenced, but I did take a look at your account and queries! I'm not seeing an issue, i logged into the account and copied a query from our history that was recently submitted - and retrieved 5 listings, which is correct according to the MLS database: Class: AC_4


Is there an error you're seeing?

Sadie gravatar imageSadie ( 2019-09-24 11:58:23 -0600 )edit

My apologies, currently we're receiving;

86 listings from RE_1 class, 4 listings from MF_2 class, 2 listings from AC_4 class, 0 listings from MA_6 class,

Is that correct according to the MLS database? Thank you for your help.

andrezap gravatar imageandrezap ( 2019-09-24 12:28:37 -0600 )edit

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answered 2019-09-24 14:52:53 -0600

Yes that is correct! And you're welcome!

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We don't use L_UpdateDate to query the rets server in order to get ALL active listings, when we run full active downloads. That query seems to be incremental. We want all active listings, if that helps. In the recent past we've seen around 500 active listings. Thank You.

andrezap gravatar imageandrezap ( 2019-09-24 15:21:52 -0600 )edit

It looks like the most recent queries that are being used are not utilizing class:


So there is an error being thrown.

Sadie gravatar imageSadie ( 2019-09-24 15:30:37 -0600 )edit

ah ok, looks like this is an issue on our end. Thank you for providing the query and for your help!

andrezap gravatar imageandrezap ( 2019-09-24 16:32:27 -0600 )edit

You're very welcome!

Sadie gravatar imageSadie ( 2019-09-24 16:42:28 -0600 )edit

Hello again, in our most recent downloads class is utilized but we're still receiving only around 90 listings where we've see around 500 in the past. Any help or info is appreciated. I tried to attach a log file but it said "10 points required to upload files".

andrezap gravatar imageandrezap ( 2019-09-25 15:22:54 -0600 )edit

It appears that the query being used is looking for 1_1 twice:


Sadie gravatar imageSadie ( 2019-09-25 15:42:35 -0600 )edit

ah ok, updated statuses, and now working correctly. Thank You.

andrezap gravatar imageandrezap ( 2019-09-25 18:27:50 -0600 )edit

Are you still having issues with this?

bwolven gravatar imagebwolven ( 2019-10-10 10:11:27 -0600 )edit

This has been resolved. Thank you for checking in.

andrezap gravatar imageandrezap ( 2019-10-10 11:30:42 -0600 )edit
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Asked: 2019-09-23 17:11:59 -0600

Seen: 485 times

Last updated: Sep 25 '19