MiREalSource Credential Issue

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We are having an issue with our Credentials and received the message below:

HTTP (401) 401 - Unauthorized: Access is denied due to invalid credentials. Server Error 401 - Unauthorized: Access is denied due to invalid credentials. You do not have permission to view this directory or page using the credentials that you supplied.

As per the MLS, our account is active and advised us to reach out to you. Please advise and I look forward to your reply as this is an urgent matter on our end. Thank you.

URL: http://mimls.rets.paragonrels.com/ret... UserName: Login: SBRchime