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Tahoe Sierra Board of Realtors

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Hi, we're having issue with access to the feed for Tahoe Sierra Board of Realtors. We were able to access it earlier today but now it's shown access denied. Can you help us find out what happened? Thanks!


Login ID: 10123

sinya.tsai's avatar
asked 2020-02-07 17:24:13 -0500
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Paragon RETS limits the number of Login transactions, per account, per calendar day CST. When that limit is exceeded, you can no longer login until after Midnight CST. The limit varies by MLS and can be from 5,000 - 30,000 per calendar day. This was implemented to help minimize a bad behaving user's impact to the MLS performance. To avoid hitting this limit, login then send multiple transactions, then logout. TSIERRA is set to 20,000 and your account hit the limit today and for the past 5 days. When this happens a 403 error is returned.

bwolven's avatar
answered 2020-02-07 17:46:49 -0500
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Thank you for this info. Would you be able to provide the IP address that's been hitting the server? Thanks again!

sinya.tsai's avatar sinya.tsai (2020-02-11 15:08:52 -0500) edit

They are almost all from IP:
The only others, 66 total, were from: (No User Agent) and (RETSMD/1.0)

bwolven's avatar bwolven (2020-02-12 08:51:21 -0500) edit

Were you able to get this figured out?

bwolven's avatar bwolven (2020-02-20 08:54:32 -0500) edit

Hi, yes we found the culprit and it's back to normal now. Thank you very much for your help!

sinya.tsai's avatar sinya.tsai (2020-02-20 12:15:25 -0500) edit
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