When I try to onboard im getting the error GENERIC EXCEPTION ENCOUNTERED: 'NoneType' object has no attribute 'get'. The feed assured us the login info is all correct and its working on there end, how do I solve this?

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http://tbrmls-rets.paragonrels.com/re... username bexrealty

It's not letting us login with the info they provided, as well as returning 404 http status when trying to search. We previously had access to this feed, the password expired, then they gave new credentials and now no one knows why we are being blocked from logging in still? Tallahassee board has said on there end it seems to be working but its not even allowing us to onboard on our end?

lizz's avatar
asked 2020-03-31 15:40:36 -0500
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Put the login URL in a browser then try to login that way to see if it works?
When prompted for login, enter your username and password.
If your login fails in the browser you credentials are invalid and will need to contact the MLS.

bwolven's avatar bwolven (2020-03-31 16:32:40 -0500) edit

This is the response I get when I try that- This XML file does not appear to have any style information associated with it. The document tree is shown below. <rets replycode="0" replytext="Login Request"> <rets-response> Info=USERID;Character;bexrealty Info=USERLEVEL;Int;3 Info=USERCLASS;Character;22 Info=AGENTCODE;Character;10421 Info=BROKERCODE;Character;2250 Info=BROKERBRANCH;Character;2250 Info=MEMBERNAME;Character;Erica Beroza Info=MetadataVersion;Character;20.2.27670 Info=MetadataTimestamp;DateTime;2020-02-19T05:10:01.8Z Info=MinMetadataTimestamp;DateTime;2020-02-19T05:10:01.8Z Info=Time

lizz's avatar lizz (2020-04-01 10:02:24 -0500) edit

That means your login was successful so your credentials are valid.

bwolven's avatar bwolven (2020-04-01 10:19:03 -0500) edit

If the login is all correct why am I still getting the error GENERIC EXCEPTION ENCOUNTERED: 'NoneType' object has no attribute 'get' when attempting to onboard ?

lizz's avatar lizz (2020-04-01 10:23:57 -0500) edit

What tool or library are you using to pull your data?

bwolven's avatar bwolven (2020-04-01 10:25:45 -0500) edit
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