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Not authorized to access class [RE1] in resource [OpenHouse]

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I get this error querying openhouse - started out of nowhere a little while ago. Did something change?

berksites's avatar
asked 2020-05-28 07:46:18 -0500
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What RETS URL and account name?

bwolven's avatar bwolven (2020-05-28 09:01:22 -0500) edit not sure the account name - Member office is Steepleview

berksites's avatar berksites (2020-05-28 10:05:31 -0500) edit

I can't really research this without an account name or login name.
Most likely, Open House is disabled in the account profile.

bwolven's avatar bwolven (2020-05-28 14:23:41 -0500) edit

login name is mor0309

berksites's avatar berksites (2020-05-28 14:42:10 -0500) edit
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1 Answer


It looks like it was disabled because they are going to Live Stream only Open House for now.
There is a refresh scheduled for Monday to add the new LiveStreamOpenHouse resource.
Once that is available, you may need to request it be enabled for your profile.

bwolven's avatar
answered 2020-05-28 14:58:22 -0500
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ok.. thanks.

berksites's avatar berksites (2020-05-29 06:55:17 -0500) edit

I can't access the Livestreamopenhouse class today, I thought this was supposed to be ive as of yesterday? Login : bur050913

jflaig's avatar jflaig (2020-06-02 07:57:26 -0500) edit

LiveStreamOpenHouse is enabled on NEREN for account:.bur050913.
Can you verify that it is working?

bwolven's avatar bwolven (2020-06-02 09:26:00 -0500) edit

nope, with this query:

I get this error:

'Unknown Query Field [OH_StartDateTime].'

jflaig's avatar jflaig (2020-06-02 09:49:31 -0500) edit

Any word on this?

jflaig's avatar jflaig (2020-06-03 09:39:44 -0500) edit

This should be fixed now. Can you verify that it is working?

bwolven's avatar bwolven (2020-06-03 15:48:47 -0500) edit

It works now, though there is no data as of yet.

jflaig's avatar jflaig (2020-06-03 16:08:50 -0500) edit

I show 3 records returned by the LiveStreamOpenHouse RE_1 using your account.

bwolven's avatar bwolven (2020-06-03 16:30:50 -0500) edit
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