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Photo orientation

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I've been watching the reports regarding photo orientation as we are getting lot of reports as well across our many feeds. Are you fixing these individually or are you working on a wholistic remedy?

http://setexasmls.rets.paragonrels.co... User: RETSREMAXONE

Beaumont 219443 nearly all the photos are sideways

http://pocatello.rets.paragonrels.com... User: DJfRe18!se

Pocatello 567607 many photos are sideways - 14, 15, 18, 24, 27

http://upaor.rets.paragonrels.com/ret... User: Seventy3

Upper Peninsula 1126043 many photos are sideways - 8, 15-19, 23, 32-35, 39

remax's avatar
remax
asked 2021-05-03 10:08:59 -0500, updated 2021-05-03 13:48:25 -0500
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We have applied some fixes but are continuing to monitor and address any further reports

bwolven's avatar bwolven (2021-05-03 10:24:16 -0500) edit
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Beaumont 219443 should be fixed now.
Pocatello 567607 didn't see any issues with this one unless someone else fixed it.
Please verify that they are both fixed.

bwolven's avatar
bwolven
answered 2021-05-03 12:23:28 -0500
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Upper Peninsula 1126043 should be fixed now.

bwolven's avatar bwolven (2021-05-03 14:41:34 -0500) edit

Upper Peninsula 1126043 - photo 7 sideways - I must have missed listing it.

Beaumont/Pocatello look good.

https://irmls-rets.paragonrels.com/re... User: SEvNt38*IrmLS

Indiana Regional reports from today: 202113127 - all 9 photos sideways 202113101 - all 8 photos sideways

remax's avatar remax (2021-05-04 11:12:37 -0500) edit

IRMLS 202113127 and 202113101 should be fixed now.

bwolven's avatar bwolven (2021-05-04 13:28:29 -0500) edit

Photos still sideways. Any chance you are the vendor for Coastal Carolinas? We get our feed via Trestle but I have some sideways photos for that MLS too.

remax's avatar remax (2021-05-04 15:39:07 -0500) edit

Which ones are still sideways?
If you are going through Trestle, there could be a delay before they are updated.
Yes we do handle Coastal Carolinas.

bwolven's avatar bwolven (2021-05-04 16:23:54 -0500) edit

Coastal Carolina listing 2107887 - photos 8 - 20 are sideways Upper Peninsula 1126043 - photo 7 sideways
IRMLS 202113127 and 202113101 - still all sideways

remax's avatar remax (2021-05-04 17:38:46 -0500) edit

The ones you listed above should all be fixed now.
Please verify that they are correct.

bwolven's avatar bwolven (2021-05-05 16:27:42 -0500) edit

This is the only outstanding one at this time....Coastal Carolina listing 2107887 - photos 7 - 20 (didn't mention photo 7 before in error) still sideways on other sites as well.

remax's avatar remax (2021-05-06 13:22:50 -0500) edit

All of the photos on Coastal Carolina listing 2107887 look good.
They were last updated 2021-05-05T21:11:09 UTC.
What account are you using for CCAR?

bwolven's avatar bwolven (2021-05-06 14:21:04 -0500) edit

I think we are all good now. Thanks for you assistance!!

remax's avatar remax (2021-05-06 17:16:41 -0500) edit
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