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Not getting Commercial Images Downloaded?

just getting this in my Image.txt file... //

But the Image 213685 does not download's avatar
asked 2021-10-05 04:34:49 -0500
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1 Answer


You may need to add "HTTPS:" or "HTTP:" to the image URL.
We return the URLS as protocol relative so you can add either depending on your application.
If I put the URL you listed above in a browser, it displays the image.

bwolven's avatar
answered 2021-10-05 07:16:29 -0500
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Great I can get the images that way, but normally we download the photos through RETS to load them to our server. This works for all the other Types, like Land, Condo, Residential, & Mult. But as of 9/24 when RETS was down the Commercial Images will not download through RETS. Do you know why?'s avatar (2021-10-05 08:06:38 -0500) edit

So you are able to get the commercial data but not images?
How are you pulling the images?
Using GETOBJECT or Media resource?

bwolven's avatar bwolven (2021-10-05 08:23:32 -0500) edit

Yes I can get the Commercial Data, but not the Images, Sorry not sure what you mean about GetObject or Media resource We had a RETS Connection software, that we created a Task to download the Images's avatar (2021-10-05 08:30:08 -0500) edit

What RETS Login URL are using and your Account name (NO PASSWORD)?

bwolven's avatar bwolven (2021-10-05 10:17:15 -0500) edit's avatar (2021-10-05 11:46:18 -0500) edit

A new Commercial came over this morning, Data is there but no Images. All I get in my Image.txt file is... //'s avatar (2021-10-06 04:50:00 -0500) edit

That is the correct protocol relative image URL.
You just need to add either "HTTPS:" or "HTTP:" to any URLs returned that start with "//" like I mentioned above.
Also please change the domain in your RETS URL from "" to ""

bwolven's avatar bwolven (2021-10-06 05:19:49 -0500) edit
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