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Some listings are not being pulled via

This question was first directed to Paragonsupport @ and they directed me here.

We are using the following URL for our connection:

This was recently changed from '' to '' per this support document

Username: 20629

MLS Numbers we are attempting to pull:

1624099 1619036 1623957 suggested that we may not have permissions for these particular listings. Is this something you are able to verify?

Please let me know if there are any configuration changes that I'm required to make to have these listings be pulled or any information I should relay back to