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Cannot access RETS server for Iowa City

Hello - we are unable to access the RETS server for Iowa City with the below credentials. We are getting an invalid credentials error. There have been several password resets, but no access has been available, regardless.

http://icaarmls.rets.paragonrels.com/rets/fnisrets.aspx/ICAARMLS/login?rets-version=rets/1.7.2
Username: i2304