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NRDS is not showing in data feed

I asked for access to the NRDS data in the RETS feed for us to map. Wendy Alley from Pensacola Association of REALTORS(R); states that 'That field is enabled so you should be getting the information coming through.'

I've asked for her contact at Paragon, and she provided this link; to find out why the data isn't showing.

Here are the credentials we are using URL: UN: RPR

Thank you Jenifer Lovejoy MLS Support RPR