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Server error when querying the server

We've been receiving server errors on this link since 8/14 error code 20036

Search Result Details Total MLS Records for Search None Query**&Limit=5

Query encountered an error: Query**&Limit=5 HTTP Status (200=OK) 200 API Status (0=OK) 20036 API Status Text miscellaneous server error.

we've tried updating the rets version in the header and URL and no luck LOGIN - BEXRETS