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Jackson MLS Primary Selling Agent/Office Identifier codes and Names missing.

Classic RETS

LoginCommand = https://jacksonmls.rets.paragonrels.com/rets/fnisrets.aspx/JACKSONMLS/login?rets-version=rets/1.7.2

User = 'IHOUSE-LD'

We use the office and agent identifier values to link listings to our respective customers whether they be listing or selling agent/offices. For this feed only the L_ListAgent1,L_ListAgent2,L_ListOffice1, and L_ListOffice2 fields AND oddly enough, L_SellingAgent2, and L_SellingOffice2 are all being populated in the Property class, BUT the L_SellingAgent1 and L_SellingOffice1 are not. All empty.

The same goes for the main Selling Agent Office fields: SA1_UserFirstName, SA1_UserLastName, and SO1_OrganizationName: All empty, BUT SA2_UserFirstName, SA2_UserFirstName, and ,SO2_OrganizationName ARE all populated.

So Secondary/Co Selling Agent/Office populated but not Primary.

Could we get those empty fields populated? Got a couple customers breathign down my neck becasue their sold listings are being linked to them in our system.

Thanks!!

Jackson MLS Primary Selling Agent/Office Identifier codes and Names missing.

Classic RETS

LoginCommand = https://jacksonmls.rets.paragonrels.com/rets/fnisrets.aspx/JACKSONMLS/login?rets-version=rets/1.7.2

User = 'IHOUSE-LD'

We use the office and agent identifier values to link listings to our respective customers whether they be listing or selling agent/offices. For this feed only the L_ListAgent1,L_ListAgent2,L_ListOffice1, and L_ListOffice2 fields AND oddly enough, L_SellingAgent2, and L_SellingOffice2 are all being populated in the Property class, BUT the L_SellingAgent1 and L_SellingOffice1 are not. All empty.

The same goes for the main Selling Agent Office fields: SA1_UserFirstName, SA1_UserLastName, and SO1_OrganizationName: All empty, BUT SA2_UserFirstName, SA2_UserFirstName, and ,SO2_OrganizationName ARE all populated.

So Secondary/Co Selling Agent/Office populated but not Primary.

Could we get those empty fields populated? Got a couple customers breathign down my neck becasue their sold listings are being linked to them in our system.

Thanks!!