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Usercode is null in Agent class

http://kma-rets.paragonrels.com/rets/fnisrets.aspx/kma/login

user OKDAGG

We use Usercode and OfficeAbbreviation in our system. LA1UserCode is populated in Property classes. but Usercode is null in Agent, also there is no Usercode for listingagent2. OfficeAbbreviation is populated in Office. but OfficeAbbreviation fields are not populated in Agent and Property. Can you please take a look? Thank you.