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Sunflower Association of REALTORS issue

Hello, we are getting 0 records when we try to download property and open house data. See below for reference: Server: User name: ylopo Full pull Local time: 11/15/2021 1:28:27 PM Server time: Mon, 15 Nov 2021 21:28:27 GMT

Search query: (L_UpdateDate=2021-11-01T00:00:00+) 0 records downloaded RETS Status code = 20201: No Records Found. No data match the search criteria Step finished at 11/15/2021 1:28:29 PM